If your return was made in-store please allow 2-3 business days for it to post to your account. We recommend you save your tracking information for the return. During the Halloween season this process may take up to 4 weeks. Please note: We cannot refund the original or return shipping chargesĪ: Refunds are usually applied within 5-7 business days (Monday-Friday excluding holidays) from the date the returned product arrives at our warehouse.SPIRIT Halloween is not responsible for lost and damaged packages. For your protection, when returning items to us, we recommend that you insure your return shipment and get tracking.Please request a tracking number for your returned package from the carrier you choose.Sorry, but we cannot accept C.O.D deliveries. All return shipping charges must be prepaid.Please include your item(s) along with your printed return slip in the package and ship them to the address provided via a convenient shipping carrier.If you need additional assistance, please reach out to us via the live chat on the bottom of the page, with your order #. Once you select the item(s) you wish to return, please follow the instructions on how to process the return and print your return slip.If your return was made in store please allow 2-3 business days for it to post to your account. During the Halloween season this process may take up to 4 weeks, please save your tracking information. After October 26th, 2023 all sales become final.Ī: Refunds are usually applied within 5-7 business days (Monday-Friday excluding holidays) from the date the returned product arrives at our warehouse. Original accessories, are in new and resalable condition, and in the original packaging. You have until October 23rd, 2023 to make any returns and from October 23rd - 26th, 2023 to make any exchanges as long as the items are unworn, have the *During the Halloween season, we accept online returns to our return center postmarked prior to October 23rd, 2023.Ī: Our SPIRIT Halloween stores are seasonal locations that are usually open from the end of August to the beginning of November. Please note: We cannot refund the original or return shipping charges. We will gladly accept returns that are unworn with the original accessories, are in new and resalable condition, and in the original packaging within 14 days of postdating on the package or receiving the package. Q: What is your return policy for online orders?Ī: We want to make sure you are 100% satisfied with your purchase from SPIRIT Halloween.
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